Privacy Policy

Effective Date: 12/12/2024
Last Updated: 28/04/2025

• At Smell Essence Elixirs (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, share, and protect personal information on our website and online store. We collect only the information necessary to serve you and provide transparency about our data practices. You can opt out of any data use you do not agree with, including marketing communications and personalized ads, as explained below.

  1. Collection of Personal Information

  • We collect information from you when you interact with our site, such as: placing an order, creating an account, contacting us, or participating in promotions.

  • The personal information we collect may include your name, email address, phone number, shipping and billing addresses, and payment information (e.g., credit card details), as well as any preferences you provide.

  • We may also collect non-personal information such as your IP address, browser type, and browsing behavior (through cookies and similar technologies).

  2. Use of Personal Information

  We use your personal information to provide and improve our services, including:

  • Processing and fulfilling your orders, and communicating order updates.

  • Providing customer service and responding to inquiries or feedback.

  • Sending you promotional messages or newsletters if you have opted in. You can unsubscribe at any time.

  • Analyzing how customers use our site (using tools like Google Analytics or Microsoft Analytics) to improve our products and website.

  • Complying with legal obligations, preventing fraud, and protecting our rights.

  We will not use or share your personal information for purposes other than those described here without your explicit consent.

  3. Protection of Personal Information

  We take reasonable measures to protect your information from unauthorized access or disclosure, including:

  • Secure Socket Layer (SSL) encryption for transactions.

  • Storing data on secure, PCI-compliant servers (our payment processors handle credit card data).

  • Firewalls and intrusion detection systems to protect our network.

  • Limiting access to personal information to authorized personnel only.

  4. Sharing of Personal Information

  We do not sell or rent your personal information. We may share your information only as necessary for business operations:

  • With service providers and contractors who help with order fulfillment, shipping, payment processing, and other business functions.

  • With affiliates or partners that offer related products or services, if you consent.

  • If required by law or to enforce our terms.

  5. Cookies and Tracking Technologies

  We use cookies and similar technologies to personalize and enhance your experience. This may include:

  • Essential cookies for site functionality.

  • Analytics tools (such as Google Analytics or Microsoft UET) to understand site usage.

  • Advertising cookies (e.g., Google Ads, Microsoft Advertising) for remarketing and personalized ads.

  You can control cookies through your browser settings. To opt out of targeted advertising, you can visit industry opt-out sites such as the Network Advertising Initiative or the Digital Advertising Alliance. You can also opt out of Google Ads at adssettings.google.com or manage Microsoft advertising preferences via the Microsoft Privacy Dashboard.

  6. Your Rights and Choices

  You have the right to access, correct, or delete your personal information. Specifically, you can:

  • Access or update your account information by logging into your account.

  • Opt out of promotional emails by clicking “unsubscribe” in any marketing email or contacting us.

  • Request deletion of your personal data (except data we must keep for legal reasons, like order records).

  • Opt out of any sharing of your information. (Note: We do not sell your personal information.)

  To exercise these rights, contact us at [email protected].

  7. Children’s Privacy

  Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.

  8. Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. We will post the revised policy on our website with the updated “Last Updated” date. Please review this policy periodically.

  9. Contact Us

  If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]

  • Phone: +1 (434) 213-1222